Outsourced Database Platform Support

GeoPITS is specialised in dealing with Database Server remote Database administration for its customers. Our customers leave the databases to us so that they can focus on their business. Whatever version of Database Server you are running or need to upgrade to the latest version, GeoPITS is your source for Database Server expertise and remote DBA operations. We have DBA teams dedicated to remotely administer Database Server databases and ensure 24×7 uninterrupted operation of your production environment

Be it a single dedicated DBA for daily maintenance activities or multiple DBAs to manage 24×7 operations, GeoPITS can offer the right combination of expertise and coverage across on-premise, hybrid, and cloud environments. Our remote DBAs can act as your extended databases support team and can seamlessly integrate with your internal IT team, ensuring the databases remain healthy, secure, and optimized on the long run.

What is covered in Database Remote Support ?

Our remote Database Server DBA services are designed to be adapted to client requirements. These flexible offerings allow you to pay a monthly service fee or pay as you go, based on the coverage level you require. Our remote DBA services include the following:

Production Database availability monitoring: database up/down and relevant services.
DB server hardware monitoring: disk space, CPU and Memory utilization and server performance (relevant to the database parameters).
Preventive database monitoring: logs, space allocation and space management of database structure (tables, table-spaces, data files, file groups).
Database performance monitoring: cache hits and other performance parameters.
Fault Management and monitoring: user locks, runway processes, etc.
Fixing critical database problems emerging in the course of normal and abnormal operations.
Back-up process strategy: Planning, Implementation, Regular monitoring and maintenance.
Comprehensive real time, daily, weekly, and emergency web based reporting.
Response time to the database critical alerts/or emergencies within 15 to 30 minutes range.
Database software upgrades, fixes, patches and re-installation.
Light Database performance tuning and performance optimization work of existing application and Database.
DBA Support of development community with Database Server expertise.
Custom application/scripts monitoring.
Standardized approach for disaster management and handling common failures.
Effective distributed database management system.

Why choose GeoPITS ?

Multiplatform support across SQL Server, Oracle, PostgreSQL, MySQL, and MongoDB by certified professiionals.
The DBA Command Center acts as the first line of defense and there is a specific escalation matrix in place for handling any escalations.
Transparent billing models which are flexible based on customer needs, can be instance-based or T&M pricing models.
Easy integration with customer tools and workflows to act as their extended database team.
ISO 27001-certified security and compliance framework that ensures your database is insafe hands.
Assurity to maintain 99.9% uptime and reliable services as we handle 10M+ transactions daily.

Our Flexible Engagement Model

Every business environment demands a different level of expertise. GeoPITS has a vast resource pool with DBAs across multiple experience levels which allows our customers to choose a resource who is the best fit for their requirement based on the technical complexity, environment size, and budget. The Remote DBA Support model mostly operates on the Time & Machine (T&M) concept, giving customers full control over DBA capacity, coverage hours, and expertise levels. The number of resources can be scaled up or down based on the requirement.

We have a graded structure where the engineer's experience can range from 2-3 years and can scale up to 10+ years and this allows customers to engage the right level of DBA skillset for each system, from day-to-day administration to strategic architectural decisions.

GeoPITS Advantage

Guaranteed Business Outcomes!

40-60% Cost Saving

GeoPITS helps companies to automate many database critical tasks thus helping companies to cut down on cost and time.

Minimum 2x better performance

Our Database team excels in the database audit and performance tuning process which guarantees minimum 2-10x performance boost from the current level.

99.99% Uptime Guaranteed

Based on client needs, the automation team also utilizes various automation tools to automate many mission-critical tasks.

Scalable and Secure

We have a flexible engagement model where the engineers can be deployed on 8×5, 16×5, or 24×7 coverage tailored to the customer needs.

Testimonials

Why Businesses Choose GeoPITS for Database Management Services?

GeoPITS is an ISO certified database company which combines deep database expertise, proactive monitoring, and secure, scalable cost effective operations that empowers our clients to focus on growth while we take care of their data.

"We have enjoyed working with GeoPITS for 3 years and hope to continue working with them for a long time. Their expert team of dba's are professionals at what they do, always responsive, and an important part of our devops team."

Farzin Arsanjani

CEO, HyperOffice

GeoPITS team was very professional, knowledgeable and incredibly quick to respond with great communication throughout this project from beginning to end. It was a pleasure to work with them and I will definitely reach out again for any requirements.

Chris General

IT Director, CHCB Inc.

Our engagement experience with Geopits has been great. They delivered on our expectations on time with great emphasis on quality. Will definitely work with you guys again :)

Santhosh Mogili

Co-Founder,Opt IT Solution

We had a great opportunity to receive Database support from GeoPits tech support team. The service we received from the team for MS-SQL database support was beyond excellence coupled with high quality and quick turnaround time for all the issues. Geopits tech team are very friendly, knowledgeable and professional and you will not be disappointed availing their services.

Arun Velayudham

CEO, Tutelage

I have been very pleased with GeoPITs’ level of expertise, responsiveness, thoroughness in managing our MS SQL Server database environment in Azure, and their ability to work effectively to resolve problems. They quickly became a valuable extension of our IT team and were our trusted resource for SQL Server-related responsibilities.

Arravindhan

FocusdataTech, Vice President

The insights and contributions GeoPITS has made to me and my company are something I highly value. They were genuinely interested in understanding our business and helping us in our SQL Server needs. They have fully understood the intent behind our needs and offered suggestions to handle things.

Neeraj Ambikar

CEO, Datapatrol Technologies

Zealitech Solutions had an opportunity to work with Geo Platinum IT Services (Geopits) for the last two years. The experience was awesome as we got a wonderful partner to work with. They have proven to be a very reliable partner with highest integrity in getting things done. We are utterly satisfied with Geopits and their decision making as their approach to a problem is very practical and solution oriented.

Vigneshwaran

Managing Director, ZealiTech

We run all kinds of database services that vow your success!!

Frequently Asked Questions

What is a database management service?

A database managed service is a focussed IT service targetted on maintaining the database health so that organinzations can focus on their business rather than the performance, security or the continuous availability of their database for usage by their application or the end users. This ensures your data is available, fast, safe, and reliable 24/7.

What types of database services does GeoPITS provide?

GeoPITS flagship services include Remote DBA support, 24/7 Database Managed Services, Database migration (on-premise to cloud or to hybrid environments), performance tuning and Data Analytics and BI Services. We support both on-premise and cloud environments and also support multiple platforms like MS SQL, MySQL, Oracle, PostgreSQL and MongoDB.

Do you provide 24/7 support for database emergencies?

Yes, the GeoPITS team is available round-the-clock every day of the year. This means a new business or organization can reach out to us at any time through our website or the mail id info@geopits.com and our team would connect you to the appropriate database experts at the earliest. For the existing clients, we have our in-house monitoring tool deployed which proactively detects issues before they impact operations. Also our clients can reach us via multiple dedicated channels like email, phone, our ticketing system, Slack or through Teams. We support 150+ clients across the globe which means our experts are available during all time zones. 

What industries and company sizes do you work with?

GeoPITS has been working with 140+ clients across 7+ countries managing 1200+ databases. We have been catering to various sectors which includes healthcare, BFSI, e-commerce, FinTech, SaaS and manufacturing industries. Right from supporting startups requiring part time DBA support uptil enterprise customers needing dedicated DBAs at their office location, we cater to all kinds of DBA needs. We also customize the support package based on the client needs, duration and budget. 

Why should organizations choose GeoPITS over other database solution providers

GeoPITS focusses on having dedicated certified DBA specialists for each technology meaning your database is in safe hands. In addition we have our proprietary monitoring tool for proactive issue detection that can cut your costs by 30%. Availing our DBA Managed Services is cost-effective as you get round the clock support at a fraction of full-time DBA cost. While the cloud managed service providers focus on the basics, GeoPITS dives deep to assure personalized service with assigned DBA teams who learn your environment, and provides measurable results like documented performance improvements.

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