How a Leading SaaS Collaboration Platform Reached 99.99% Uptime With a Stable and Scalable SQL Environment
Empowering growth with 24x7 managed SQL services, proactive monitoring, and optimized database performance.
Overview
The Challenge
The client was faced with database challenges as explained below inhibiting their future growth as the business was in an expansion phase
Unexpected database downtime and Low performance challenges on the DB side and slow running reports
No SLAs and longer resolution time for any issue/service requests
Our Solution
GeoPITS went ahead to completely assess the client’s current SQL Server environment and started with providing managed services for their SQL Server instances. Services included the following
Performed end-to-end database audit and health check to identify the issues with the DB environment. This helped to gather the baseline information for all the database configurations and identify areas for improvement.
Performance Optimization to match the industry recommended standards including 24x7 monitoring and support and regular maintenance including pro-active and reactive monitoring
Benefits
Business Impact
Maximum Uptime
Reached 99.99% database uptime, making sure the site was always available to users across the world.
Better Performance
Transactions and reports in SQL now run twice as fast, enhancing user experience and productivity.
Stronger Security
All security patches are applied promptly, ensuring a safe and compliant data environment.
Quick Resolutions
Decreased the issue turnaround time from hours to mere minutes, strengthening overall operational efficiency.
.svg){kind=icon}
